Guess what? You'll never guess, not in a million years! Go on, guess!
How the [bleep] did you know? No, Earthlink did not fix the problem, but the best part is that when I inquired about the escalation, it was mysteriously missing. One would never expect that, now would they? This time they put in a new wrinkle, "Due to a system issue, I will not be able to transfer the chat to a supervisor." Wow, that's a new one! Did you think one up just for me?
I was finally able to extract a "case number" and a promise that a Senior Technician will call me tomorrow evening. I got about 15 apologies, but I still doubt my phone's gonna ring anytime soon.
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