Italy Trip - Day One

Wednesday, May 16th

I was supposed to be flying to London at 11 AM today, laying over in Chicago and getting there about 6 AM London time on Thursday. Instead, my passport has not reached me in time so I flew into Chicago last night at about 11:30 PM. The Passport Agency gave me a 9 AM appointment at the closest Federal building (still a 6 hour drive away). I took the El downtown from O'Hare and got to my ($180) hotel around 1 AM. Wednesday morning I got up and went to the Kluczynski Federal Building in downtown Chicago. I felt lucky at this point that I had actually been to Chicago three times before, so I was familiar enough to get around the city.

The whole in-person appointment was rife with bureaucracy. First, a security line to get into the building and then you wander around the second floor to find the right room. There are a total of three separate rooms, all with lines and seating areas. The first one has a line, two seating areas and then another line where you wait "up against the wall" after your name has been called. From this room, I called United to cancel my flight and the woman actually said, "You were going to fly overseas and didn't have a passport?" I was not amused and told her a very short version of how it never came and I was actually in line to get it in person.

After you leave the first room, you go in an elevator and wait outside the second room. At this point, you are threatened by an armed guard that if you eat, drink or use your cell phone inside the second room, you will be physically removed from the building and will not get your passport. I never knew that Diet Coke was such a security threat! Inside the second room, there's another line for them to check that you do have an appointment, that all your documents are there and to give you a number. Then you sit and wait for your number to be called. While I was in the two lines for the second room, I commiserated with two other girls in line, both from Chicago. We all made fun of the pictures on the wall, which are of Bush, Cheney and Rice, all grinning/smirking at you. Those pictures seem to be in every room.

When my number was called, I went to the window and the woman behind it asks, "How are you?" Normally, I know that's a rhetorical question, especially from a stranger. But this time I answered, "Not well. I was supposed to leave today and instead I have to come here in person!" One of the girls I was talking to in line was at the next window and she thought that was funny that I gave the woman attitude. The woman helping me takes my stuff and does things behind the counter while the woman helping the girl tells her that she must have exact change for the $157 fee. I guess the State Department must not know how to make change. The girl only has two $100 bills, but luckily I have change for one of her hundreds. I am not charged again (thank God) and told to come back around 12 or 12:30 and go to the third room. At this point it is just after 10 AM.

So I have a couple of hours to kill in Chicago, which I would normally love, but I am a bit stressed out. I wandered around downtown seeing a Falun Gong protest, Grant Park, the outside of the Art Institute and a Tenant's Association rally. I go back into the building about 12:30 and wait in line for the third room. I hand in my receipt and sit down for what turns out to be nearly an hour wait. As I am waiting, people are constantly being told where to stand and where to sit and that they are in the wrong line. I hear many people in the room say they'd originally applied in February! At this point the day reaches it's most ridiculous point when one of the guards comes in and stands by the window to take a phone call. A PERSONAL phone call on his CELL PHONE! I laugh out loud at him. Finally my name is called and I actually have my passport in my hands.

I continue wandering around Chicago, getting lunch at the Corner Bakery, seeing the Cloud Gate again, shopping and walking over the river. I take the El out to Midway and get home by midnight.

Day Two